Adobe Acrobat Connect Pro FAQ
How do I get access to Adobe Acrobat Connect Pro?
Email your request, stating your name, reason why you would like access and when you need access to: breeze@mail.vudat.msu.edu
Does Adobe Acrobat Connect work on a Mac?
You bet! Because Connect utilizes the Flash Browser plug-in, it is a cross platform application.
What are the system requirements for Adobe Acrobat Connect?
The most important item is that you have minimum bandwidth requirement of 56 kb/sec and a browser running Flash Player 6 or higher for Windows and Mac computers and Flash Player 7 or higher for Linux and Solaris machines. View a complete detailed list of required browsers.
How do I login?
As Presenter: Once you have been granted access to Adobe Acrobat Connect from Virtual University Design and Technology, direct your browser to: http://breeze.msu.edu. Login with your MSU Net ID and password.
As Attendee: Once you receive and invitation link to the web conference (something like http://breeze.msu.edu/ctt), direct your browser to that link. You can either sign in as guest or sign in with your MSU Net ID and password if you have been granted access by the presenter. Some web conferences are locked down to public attendees, so you may have to wait for the presenter to “approve” your access to the conference.
How do I set up a new Meeting?
Once you are logged in, click on “Create New: Meeting” button in the upper left side of the your Connect homepage.
How do I promote attendees to presenter status?
How do I grant microphone rights to attendees?
How do I share a presentation? Whiteboard? Desktop?
If I am not happy with the quality of Voice Over I.P., how do I set up a toll free phone number for participants?
MSU Telecommunication Systems has an agreement with AT&T for toll free phone conferencing set up. There is a charge for this service, so please check with your department about funding. For more information, visit the Telecommunication Systems website.
Do I need a web camera?
If you would like participants to see you, then yes, you will need a webcam. Many laptops come with a built in webcam and the vast majority will work fine with Adobe Connect. If you do not have a webcam, Logitech has an extensive line of cameras that range in price from $20 – $120 and can be purchased at office supply stores, electronics stores and from online sources like Amazon.com. If you have a Mac and need a webcam, the Logitech Quickcam Vision Pro is the model you will need to purchase.
How do I turn on my web camera?
Do I and my participants need an external microphone and headphones?
Although you do not really need and external microphone and headphones to use Adobe Connect, the best audio results will be achieved by using one. This will significantly reduce the audio echo that tends to occur when the audio coming out of your computer speakers feeds back through your built-in microphone and thus, causes an echo for yourself and other participants. Logitech also has a wide range of products for headphone/microphone applications.
How do I and my participants eliminate the audio echo?
Again, using an external headset/microphone combination will help with audio echo problems. In addition to this step, users can run the Audio Setup Wizard to calibrate their set up.
If I need help, who do I call?
If you need assistance with your set up as a participant or as the meeting host or are experiencing technical difficulties, contact MSU Distance Learning Services. reachout@msu.edu; 517-355-2345; toll-free: 800-500-1554
